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Carolina Outreach

3012 Falstaff Road, Raleigh, North Carolina, 27610
Mental Health
Outpatient Rehab
Accredited Medical Provider
Grants and Private Insurance accepted

Overview

Carolina Outreach, located in Raleigh, North Carolina, is a premier mental health services provider known for its strength-based focus, highly trained staff, and positive atmosphere. Carolina Outreach offers a comprehensive and integrative array of behavioral health services designed to promote the emotional and physical well-being of the community in a safe and respectful environment.

Outpatient treatment at Carolina Outreach includes comprehensive assessments, individual, group, and family counseling, and medication management. These services help clients work through mental health issues, trauma, grief, and more. When appropriate, Carolina Outreach provides referrals for more specialized treatments, such as alcohol or drug rehabilitation, ensuring a holistic approach to mental health care.

Specialized programs like Assertive Community Treatment (ACT) and Family-Centered Treatment (FCT) offer additional support for clients who have struggled to find stability in their mental health and daily lives. These programs provide clients with the necessary support and connections to community resources, helping them achieve stability and live as independently as possible.

Carolina Outreach accepts a variety of insurance plans, including Cigna, Humana, Blue Cross Blue Shield, Aetna, Amerigroup, Ambetter, and United Healthcare. Insurance coverage can vary, so clients are encouraged to verify their coverage information and out-of-network benefits with their insurer to ensure they receive the care they need.

The team at Carolina Outreach consists of highly trained behavioral health professionals dedicated to supporting the highest quality of life for all clients. The center offers a wide range of services for people of all ages with varying levels of need, utilizing an equitable and inclusive approach. By focusing on helping clients tap into and develop their inherent strengths, Carolina Outreach aims to support the highest quality of life possible for everyone they serve.

In addition to traditional in-office therapy, Carolina Outreach now offers innovative teletherapy services. This private and convenient option allows clients the flexibility to meet with licensed counselors from anywhere. Teletherapy sessions are scheduled in advance and provide the same level of care and support as office-based therapy, ensuring that clients have access to the help they need, regardless of their location.

Carolina Outreach is committed to delivering high-quality, compassionate care, fostering a positive and supportive environment for all clients on their journey to improved mental health and well-being.

Carolina Outreach is proud to hold CARF Accreditation, demonstrating its commitment to maintaining the highest standards of care in mental health services. This prestigious accreditation underscores the center's dedication to providing exceptional, evidence-based services and continuous improvement in patient care, ensuring that every client receives the highest quality of treatment. 

Carolina Outreach at a Glance

Payment Options

  • Cash or self-payment
  • Medicaid
  • Medicare
  • State-financed health insurance plan other than Medicaid
  • Private health insurance

Assessments

  • Comprehensive mental health assessment
  • Comprehensive substance use assessment

Age Groups

  • Young adults
  • Children/adolescents
  • Adults
  • Seniors
  • Seniors or older adults

Ancillary Services

  • Assertive community treatment

Highlights About Carolina Outreach

6.83/10

With an overall rating of 6.83/10, this facility has the following balanced range of services. Alcohol Rehabilitation: 8.00/10, Treatment Options: 7.33/10, Drug Rehab and Detox: 6.00/10, Insurance and Payments: 6.00/10.
  • list bullet Alcohol Rehabilitation 8.00
  • list bullet Treatment Options 7.33
  • list bullet Drug Rehab and Detox 6.00
  • list bullet Insurance and Payments 6.00

Accreditations

CARF:

CARF accreditation is a prestigious recognition granted to rehabilitation and human service organizations. It signifies that an organization meets high-quality standards, having undergone a rigorous evaluation process. CARF accreditation boosts an organization's credibility and ensures top-notch care for individuals with disabilities, injuries, or healthcare needs.

Treatment At Carolina Outreach

Treatment Conditions

  • Alcoholism
  • Mental health treatment
  • Substance use treatment
  • Co-occurring Disorders
  • Opioid Treatement

Care Levels

  • Outpatient
  • Intensive outpatient treatment
  • Hospital inpatient/24-hour hospital inpatient
  • Aftercare

Treatment Modalities

  • Couples/family therapy
  • Group counseling
  • Cognitive behavioral therapy
  • Dialectical behavior therapy
  • Integrated Mental and Substance Use Disorder treatment

Ancillary Services

Languages

  • Spanish

Special Programs

  • Clients with co-occurring mental and substance use disorders
  • Clients who have experienced trauma
  • Children/adolescents with serious emotional disturbance (SED)
  • Persons 18 and older with serious mental illness (SMI)
  • Persons with post-traumatic stress disorder (PTSD)

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Common Questions About Carolina Outreach

Yes, Carolina Outreach permits smoking in designated areas outside the facility premises. Many substance abuse and mental health facilities have adopted 100% smoke-free policies to protect patients, employees, and visitors from secondhand smoke.

The typical length of treatment at Carolina Outreach is 7-45 Days.

Cost of treatment at Carolina Outreach may vary due to program length and insurance benefits, it typically costs $35,000 - $60,000/month. However, your insurance may cover 100% of your treatment. Verify your insurance to understand about your coverage.

Carolina Outreach is located at 3012 Falstaff Road, Raleigh, North Carolina, 27610

Contact Information

Carolina Outreach
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3012 Falstaff Road, Raleigh, North Carolina, 27610
www.carolinaoutreach.com
(919) 615-1027
Updated July 14, 2025

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DISCLAIMER: The facility name, logo and brand are the property and registered trademarks of First Step Services, and are being used for identification and informational purposes only. Use of these names, logos and brands shall not imply endorsement. BetterAddictionCare.com is not affiliated with or sponsored by First Step Services.

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