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First Step Services
211 East Six Forks Road,
Raleigh,
North Carolina,
27609
Outpatient Rehab
Accredited Medical Provider
Grants and Private Insurance accepted
Sponsored
Overview
First Step Services offers professional alcohol and drug treatment services to adults and adolescents in Raleigh, North Carolina. First Step Services provides a thorough approach to recovery with an emphasis on outpatient treatment for drug misuse. Individual and family therapy are offered as part of their programs, guaranteeing that patients get care that is specific to their needs.
Participants in First Step Services' Intensive Outpatient Program (IOP) must attend three sessions each week for a duration of 10 to 12 weeks. The program is structured to keep groups small—roughly six to eight people per counselor—in order to facilitate effective therapeutic involvement and individualized attention.
First Step Services puts the requirements of its clients first. The facility takes great satisfaction in providing prompt, discreet, and competent services. Because assessments are usually finished 24 to 48 hours after the first contact, treatment may be obtained quickly and effectively. In keeping with its dedication to helping people through a range of life situations, First Step Services also has close relationships with the local community, including EAPs, lawyers, and medical institutions.
At First Step Services, accessibility and affordability are also fundamental values. There are no registration or upfront costs, guaranteeing that clients may get the treatment they need regardless of their ability to pay. In order to reduce the cost burden of treatment, the center works directly with insurance companies to streamline authorizations and define benefits.
First Step Services at a Glance
Payment Options
- Cash or self-payment
- State-financed health insurance plan other than Medicaid
- Private health insurance
- Sliding fee scale (fee is based on income and other factors)
- Medicaid
Assessments
- Screening for tobacco use
- Comprehensive mental health assessment
- Comprehensive substance use assessment
- Interim services for clients
- Outreach to persons in the community
Age Groups
- Children/adolescents
- Adults
- Adolescents
Ancillary Services
- Case management service
- Specially designed program for DUI/DWI clients
- Domestic violence services, including family or partner
- Mental health services
- Social skills development
Highlights About First Step Services
6.86/10
With an overall rating of 6.86/10, this facility has the following balanced range of services. Alcohol Rehabilitation: 8.00/10, Treatment Options: 7.46/10, Drug Rehab and Detox: 6.00/10, Insurance and Payments: 6.00/10.-
Alcohol Rehabilitation
8.00
-
Treatment Options
7.46
-
Drug Rehab and Detox
6.00
-
Insurance and Payments
6.00
Accreditations
State mental health department:
State mental health department accreditation refers to the process of evaluating and certifying the quality and standards of a state's mental health department, ensuring that it provides high-quality services and meets specific criteria for mental health care. The accreditation process is performed by a third-party organization and helps to improve the overall care and treatment of individuals with mental health conditions.
State department of health:
State Licenses, issued by government agencies, authorize rehabilitation organizations to legally operate within designated geographical areas. The specific licenses required for operation are typically determined by both the nature of the rehabilitation program provided by the facility and its physical location.
Commission on Accreditation of Rehabilitation Facilities (CARF):
Established in 1966, the non-profit organization known as the Commission on Accreditation of Rehabilitation Facilities (CARF) has a dedicated focus on accrediting rehabilitation organizations. CARF's primary mission is to assist service providers, particularly rehabilitation facilities, in upholding and promoting the highest standards of care.
Treatment At First Step Services
Treatment Conditions
- Alcoholism
- Mental health treatment
- Substance use treatment
- Co-occurring Disorders
- Opioid Treatement
Care Levels
- Outpatient
- Outpatient methadone/buprenorphine or naltrexone treatment
- Intensive outpatient treatment
- Regular outpatient treatment
- Aftercare
Treatment Modalities
- Cognitive behavioral therapy
- Telemedicine/telehealth therapy
- Substance use disorder counseling
- Trauma-related counseling
- Smoking/vaping/tobacco cessation counseling
Ancillary Services
Additional Services
- Pharmacotherapies administered during treatment
- Mentoring/peer support
- Breathalyzer or blood alcohol testing
Special Programs
- Criminal justice (other than DUI/DWI)/Forensic clients
- Clients who have experienced trauma
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Common Questions About First Step Services
Yes, First Step Services permits vaping in designated areas outside the facility premises. Many substance abuse and mental health facilities have adopted 100% smoke-free policies to protect patients, employees, and visitors from secondhand smoke.
Yes, First Step Services permits smoking in designated areas outside the facility premises. Many substance abuse and mental health facilities have adopted 100% smoke-free policies to protect patients, employees, and visitors from secondhand smoke.
The typical length of treatment at First Step Services is 7-45 Days.
Cost of treatment at First Step Services may vary due to program length and insurance benefits, it typically costs $35,000 - $60,000/month. However, your insurance may cover 100% of your treatment. Verify your insurance to understand about your coverage.
First Step Services is located at 211 East Six Forks Road, Suite 117, Raleigh, North Carolina, 27609
Contact Information
First Step Services
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211 East Six Forks Road,
Raleigh,
North Carolina,
27609
www.firststepnc.com
(919) 833-8899
Updated July 14, 2025
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